Private jet charter FAQ

Welojets is a private-aviation broker headquartered in Madrid, with offices in Buenos Aires and Miami. We arrange charter flights on private jets, turboprops, helicopters and airliners for clients across Europe and Latin America, with access to more than 7,300 aircraft worldwide.

We operate primarily as a broker, which lets us select the best aircraft for each flight from among thousands of certified operators. We also operate some aircraft under our own Air Operator Certificate (AOC), giving us direct control over quality and availability.

An operator owns and runs a specific fleet; a broker has access to the entire market and chooses, for each mission, the optimal option in price, location and category. This keeps the client from being limited to a single fleet and improves cost efficiency.

We combine global access to inventory with personal, attentive service. We are not an impersonal app: every client has real points of contact who know their flight history and preferences, and who negotiate each quote to optimize both price and experience.

Our main focus is Europe and Latin America, with a strong presence in Spain and the Southern Cone, but we manage flights to and from anywhere in the world, including North America, the Middle East, Asia and Africa.

Yes. We work with individuals (UHNWI, families, frequent travelers), with companies (corporate travel, executive teams, transfers for key personnel) and with intermediaries such as family offices, luxury travel agencies and representatives of athletes and artists.

Just contact us via the website, phone or email with your route, date and number of passengers. We prepare aircraft options and a no-obligation quote, usually in minutes or hours depending on the complexity.

Yes. For recurring clients we offer preferential terms, fare agreements, jet cards and tailored solutions based on volume and flight type. It is best to discuss this with your account contact to design the most efficient arrangement.

Time savings, complete scheduling flexibility, access to thousands of airports the airlines do not serve, absolute privacy and the ability to travel on your own schedule, with your own luggage and companions, free from the restrictions of commercial flying.

Usually between 15 and 20 minutes before departure. Because you use private terminals (FBO), there are no check-in queues or mass security lines, so the process is far quicker than in commercial aviation.

Yes. The flight is built around your schedule, not the other way around. You can set the departure time you need and, in many cases, adjust it on short notice depending on aircraft and crew availability.

It depends on the aircraft: from 1-4 on piston aircraft or light turboprops, 6-8 on light and midsize jets, up to 12-16 or more on heavy jets and ultra-long-range aircraft. For large groups we also arrange private airliners.

Yes, in most cases pets travel in the cabin with the passengers. It is best to let us know when booking so we can confirm the operator's conditions and the destination's health and documentation requirements.

Yes. From snacks and drinks to fine-dining menus prepared to order. We can coordinate special requirements: dietary needs, allergies, specific brands or catering from particular restaurants.

Many aircraft, especially midsize and larger, have onboard wifi. If connectivity is essential for your flight, let us know and we will select an equipped aircraft.

It depends on the operator's policy and the aircraft. Some allow it and others do not. If it is a requirement, it must be specified at the time of booking so we can choose a compatible aircraft.

Yes: your flight is operated by a company holding an Air Operator Certificate (AOC), subject to the same maintenance, training and crew-rest standards as an airline. At Welojets we verify the operator's certification, track record and insurance before confirming every flight. The final call on every takeoff always rests with the captain: safety comes first.

Of course. The price is per aircraft, not per passenger, so it costs the same whether you fly alone or with seven companions. Many corporate clients fly solo; to bring the cost down, an empty leg on your route can be the perfect play.

It's neither expected nor necessary: full service is included. If you want to recognize exceptional service, a discreet tip for the cabin crew is welcome, but never an obligation.

Yes. Unlike a commercial flight, you can bring your own bottles or your favorite catering, or have us arrange it. Tell us what you'd like to find on board and we'll coordinate it with the operator.

No. The aircraft is yours for the flight: travel in a suit or in sweatpants. We only recommend comfortable shoes and clothing on long flights, and keeping a layer handy: cabins are climate-controlled to your liking, but technical stops can be chilly.

Ideally 24-72 hours, but we can arrange flights with as little as 2-4 hours' notice depending on aircraft, crew and slot availability. The earlier you book, the wider the range of options and the better the price.

An FBO (Fixed Base Operator) is the private terminal at an airport: an exclusive space with VIP lounges, direct ramp access and dedicated services, where private-aviation passengers check in quickly and discreetly.

As a rule, the aircraft waits for the client within operational limits (slots, crew duty time, airport restrictions). If the delay is significant there may be additional costs; your contact will inform you immediately of the options.

Safety comes first. If weather conditions prevent the flight, we look for alternatives: delaying departure, switching to a nearby origin or destination airport, or rescheduling. We keep you informed at all times.

In many cases yes, subject to availability, authorizations and possible price adjustments. The sooner you notify us of the change, the easier it is to handle without impact on cost or operations.

Welojets and the operator handle everything: slot requests, flight plans, overflight and landing permits, and coordination with air traffic control. The client does not have to manage any of this.

If a maintenance issue arises, the operator sources a replacement aircraft. Thanks to our access to thousands of aircraft, we can generally offer an alternative with the least possible delay.

Yes. We can design itineraries with multiple stops, waits at the destination with the crew on standby, or multi-leg flights over several days. We plan it around your schedule while optimizing positioning costs.

An empty leg is a leg an aircraft must fly empty to reposition. If it matches your route and dates, the discount runs from 25% to 75% off the normal price, in exchange for flexibility: the schedule is set by the repositioning flight and can change. Browse what's available on our Empty legs page, or tell us your routes and we'll alert you.

Yes. For flights in progress and active clients, we provide support to resolve unforeseen issues, last-minute changes and operational coordination at any time of day.

Between 25% and 75% off the normal price of the route. We publish available ones on our Empty legs page and, if you tell us your usual routes, we'll alert you when a matching one comes up. The key is flexibility: dates and times are set by the aircraft's repositioning.

Yes. An empty leg exists because the aircraft has to reposition for another client: if that "parent" flight changes or is canceled, so does the empty leg. That's why it costs less. If your trip leaves no room for changes, a regular charter is the better fit; if you're flexible, the savings are hard to beat.

Yes. If everything lines up (an aircraft based at your departure airport, a rested crew available, paperwork ready), a flight can be ready less than an hour after confirmation. Our charter team is available 24/7 precisely for this: tell us your route and passengers and we'll tell you what's available right now.

It includes the route, date and time, aircraft type, number of passengers, total price and breakdown, payment terms, cancellation policy, each party's responsibilities and any additional services agreed (catering, ground transport, etc.).

It normally includes the aircraft, crew, fuel, standard airport fees, insurance and basic catering. Extras such as premium catering, ground transport, special fees or extended waiting times may be billed separately; we always detail this beforehand.

It varies by operator and lead time. The closer to the flight date, the higher the penalty tends to be, which can reach 100% in the hours beforehand. The exact terms are detailed in each contract before signing.

Changes such as timing, passengers or services are usually possible subject to availability and may involve price adjustments. Major changes (route, aircraft, date) are assessed case by case and reflected in an addendum to the contract.

Typically bank transfer and, in some cases, card. For recurring clients there are account, prepayment or jet card arrangements. The method and terms are agreed in the contract.

The most common arrangement is payment in advance before final confirmation, especially for one-off flights. Clients with framework agreements or a jet card may have credit terms or deferred settlement.

The cancellation policy agreed in the contract applies. We recommend reviewing that clause carefully before signing and, if the trip is uncertain, discussing more flexible options with your account contact.

If the cancellation is on the operator's part (for reasons other than force majeure or safety), we work to secure a replacement aircraft or a refund as appropriate, always protecting the client's interests.

Yes. Certified operators carry liability and passenger insurance in accordance with the regulations. If you need specific additional coverage, we can advise you on how to arrange it.

It depends on the route, the country and the type of flight. Some routes are subject to VAT or other taxes and fees. We always indicate what the price includes and what charges might apply depending on the jurisdiction.

We issue a full invoice in your company's name with the VAT applicable to the operation. Deductibility depends on the flight being tied to your business activity and on your tax situation: we recommend validating it with your advisor. For recurring corporate flight programs, we prepare whatever documentation your finance department needs.

The full range: helicopters, piston aircraft, turboprops, light jets, midsize jets, heavy jets, ultra-long-range jets and private airliners. We select the category based on distance, number of passengers, luggage and budget.

For trips of up to about 1-2 hours, piston aircraft, turboprops or light jets are usually ideal. For very short hops (under 150 km) a helicopter can be the best option thanks to its flexibility of landing points.

For flights of 8 hours or more, heavy jets and especially ultra-long-range aircraft are the ideal choice: they offer greater range, a larger cabin, sleeping capacity and better comfort on oceanic crossings.

Broadly speaking: light jets are agile and economical for short legs (4-6 pax); midsize jets balance range and comfort for medium flights (6-8 pax); heavy jets offer large cabins and long range for more passengers and greater distances.

It depends on the aircraft. Small aircraft have limited holds, while midsize and heavy jets accommodate considerably more luggage. If you are bringing bulky items (skis, golf, instruments), let us know so we can choose the right aircraft.

Most jets, from light category upward, have a lavatory. On smaller aircraft (some pistons and turboprops) there may be none or a very basic one. We confirm this based on the assigned model.

Yes, within market availability. If you have a preference for a particular model (for example a Gulfstream G650), we will look for it; if not, we recommend the best value-for-money option for your route.

We work with operators that maintain their fleets to strict standards. Age varies, but we prioritize well-maintained aircraft and, if you wish, we can tell you the year and condition of the proposed aircraft.

It is an airliner (such as an Airbus or Boeing) configured for private or group use. It is suited to large groups, sports teams, tours or corporate events that need to move many people to a premium standard.

We cross-reference distance, number of passengers, luggage, available airports, budget and preferences. With that we propose one or several options, explaining the rationale for each, so you can decide with full information.

On long flights, yes. Midsize and heavy jets have seats that convert into flat beds, and ultra long range aircraft (Global, Gulfstream G650/G700, Falcon 8X) offer rest areas or a separate bedroom. If arriving rested is your priority, we factor it in when recommending the aircraft.

Far more than the airlines. Private aviation has access to thousands of airports, including small regional and local ones, which usually brings you much closer to your final destination than a commercial flight.

Less congestion, faster procedures, greater privacy and often closer proximity to your real destination. This reduces ground-transfer times and improves the overall travel experience.

The FBO is the private terminal: VIP lounges, discreet parking, direct access to the aircraft, personalized service, baggage handling and, in many cases, concierge, catering and ground transport services.

At many FBOs, yes: the vehicle can reach practically up to the aircraft on the ramp, which speeds up boarding and reinforces privacy. It depends on each airport's security rules.

Directly and personally at the FBO. There are no carousels or waits: your luggage goes from the car to the aircraft with staff assistance, and on arrival it is handed over immediately.

On international flights there is customs and immigration control, but it is usually carried out quickly and discreetly at the FBO. Welojets coordinates the formalities to minimize waiting.

Yes. Some airports have nighttime noise restrictions or limited operating hours. We take this into account when planning your flight and let you know if it affects your preferred timing.

Yes, subject to availability and permits. Sometimes we suggest a nearby alternative airport to improve costs, timing or to avoid restrictions, always seeking the most convenient option for you.

It is the flight the aircraft makes to reach the departure airport or return to its base after the service. These legs can affect the price, which is why certain routes and bases are more economical.

Not like at a commercial terminal. You depart from a private terminal (FBO): any documentation and checks the airport's regulations require are done in minutes with no queues, and on many flights within Schengen the formalities are minimal. Arriving 15–20 minutes before takeoff is enough in most cases.

Usually from the executive terminal (FBO) of the main airport, or from a dedicated business-aviation airport close to the city, with faster and more discreet access. Our Airports section has guides to hundreds of airports with their private-jet options; when you request a quote, we recommend the one that best fits your aircraft and your departure point.

For domestic flights, usually a valid ID document. For international flights, a valid passport and, depending on the destination, a visa. We tell you the specific requirements for each route before the flight.

It depends on your nationality and the destination country. We advise you on whether your route requires a visa, but obtaining it and ensuring its validity is the passenger's responsibility; we recommend checking well in advance.

An ID document or passport for the minor and, in certain cases, parental authorization or additional documentation depending on the country. For unaccompanied minors or those traveling with a single parent, it is best to check the specific requirements.

The same document you travel with internationally (passport) or, on domestic flights, your national ID. FBO staff and/or the authorities may verify it during check-in.

It depends on the destination: it usually requires a pet passport, microchip, up-to-date vaccinations (especially rabies) and, in some countries, health certificates. We help you identify the requirements, but the documentation is the owner's responsibility.

We advise and coordinate where possible (for example, control at the FBO), but obtaining visas and meeting personal immigration requirements is the responsibility of each passenger. We recommend arranging them in good time.

If mandatory documentation is missing, the authorities may prevent boarding or entry into the destination country. That is why we insist on verifying everything in advance; the flight could be lost and the cancellation policy may apply.

Depending on the destination, vaccination certificates or other health documents may be required. We inform you if your route has known requirements, but it is best to confirm with official sources before traveling.

The principle is the same (each passenger with valid documentation), but for large groups we coordinate the passenger list and their details in advance to speed up customs and immigration formalities.

It's based on the aircraft type, the distance, positioning legs, airport fees, fuel, crew and where the aircraft is based at that moment. As a reference: turboprops from ~€2,100/h, light jets ~€2,400/h, midsize ~€3,400/h, super-midsize ~€4,200/h, heavy jets from ~€5,200/h and ultra long range from ~€8,500/h, all inclusive. Every quote is tailored: we check real-time availability with operators and come back to you in minutes.

Because factors such as the available aircraft, its home base, positioning costs, the date, the time and demand all come into play. That is why we quote each flight individually to find the best value for money.

In private charter, the price is for the whole aircraft, not per seat. This means the cost is shared among all the passengers in the group, improving the value the more the cabin is filled.

We do not deal in surprises. We detail what the quote includes and what items might be billed separately (waiting times, premium catering, special fees). If something is not included, we tell you before you confirm.

Booking in advance, being flexible on times and airports, taking advantage of empty legs and consolidating volume with fare agreements or a jet card are the most effective ways to optimize cost.

It's a program of prepaid flight hours at an agreed rate, with quick access and stable terms: worthwhile from around ~25 flight hours a year. If you fly less, on-demand charter gives you the same without tying up capital; if you fly much more, compare it against fractional ownership. We can help you run those numbers with your real routes.

Yes. Because the market and availability change quickly, quotes usually have a short validity. If you are interested in an option, it is best to confirm it soon to secure both the price and the aircraft.

Of course. We can present you with several aircraft and configurations, along with their prices and differences, so you can choose the one that best balances cost, comfort and convenience for your trip.

As a reference, a turboprop starts at around €2,100 per flight hour, a light jet at ~€2,400, a midsize at ~€3,400, a super-midsize at ~€4,200, a heavy jet from ~€5,200 and an ultra long range from ~€8,500. These are all-inclusive starting points: the final price depends on the route, the dates and where the aircraft is based or positioned at the time of the flight. Ask us for a quote: we check real-time availability with operators and come back to you in minutes.

Our Routes section features hundreds of routes with flight time, estimated price per aircraft category and the recommended aircraft for each case, from a short European getaway to an intercontinental crossing. And if your route isn't there, no problem: we quote any airport pair in the world in minutes.

For groups, yes. A Madrid–Ibiza on a light jet from €6,400 split between 8 passengers comes to €800 per person, comparable to flexible business fares, with a private terminal, no layovers or waiting, and a departure time you choose. The math gets better the fuller the aircraft flies and the shorter the trip's notice.

Owning a jet costs between €350,000 and €700,000 a year for a typical light or midsize, before the purchase price, depreciation or surprises; a heavy jet comfortably exceeds a million. The industry rule of thumb: below ~150–200 flight hours a year, on-demand charter works out better and ties up no capital. Above that, it's worth looking at ownership or fractional. We can help you run those numbers with your real routes.

Some costs run whether the aircraft flies or not: a dedicated crew (a team of two qualified pilots, €150,000–400,000 a year depending on the aircraft), hangar (€20,000–40,000), insurance (€15,000–70,000), recurrent pilot training, management and regulatory compliance. Then there are variable costs per flight hour: fuel (from ~€500/h on a light jet to over €2,000/h on a heavy), scheduled maintenance (typically 5–10% of the aircraft's value per year), fees and handling. All in, €350,000–700,000 a year for a light/midsize, before acquisition and depreciation. It's exactly what charter spares you: you only pay when you fly.

Fractional ownership means buying a share of a specific aircraft with guaranteed annual hours. As a guide: up to ~25 hours a year, on-demand charter; between ~25 and 75, a jet card adds predictability; above that, fractional or full ownership can pay off. For most travelers, charter is the most flexible option, with no capital commitment.

A locked-in hourly rate, guaranteed availability on short notice, no quoting flight by flight, and stable terms (aircraft category, cancellation policy). For anyone who flies regularly in the same aircraft categories, it makes the whole operation much simpler.

The classics: prepaid funds tied up (and whether they're refundable), hours that expire, peak days with surcharges or no guaranteed availability, aircraft category changes, management or renewal fees, and the cancellation policy. If your routes or dates vary, always compare against on-demand charter: it often wins. We'll run that comparison for you, no strings attached.

On a same-day round trip, the aircraft and crew normally wait for you and it's quoted as a single day. For multi-day stays we compare what works out better: having the aircraft wait at the destination (parking fees and crew overnights) or flying it back and picking you up later (two rotations). Your quote already comes optimized with the most efficient option.

The operators we work with hold valid aviation certifications (AOC) and comply with the regulations of the competent authorities. We verify their safety history, maintenance and audits before operating.

Certified professional pilots, with the specific type rating for the aircraft and extensive experience. In private aviation it is standard to operate with two pilots on most jets.

On midsize and large aircraft, cabin crew (a flight attendant) is usually included for onboard service. On smaller aircraft there may be none; we confirm this based on the model and the desired level of service.

Aircraft follow strict maintenance programs required by the regulations and the manufacturer. Certified operators must document and comply with these checks to keep their operating authorization.

Regulations limit crew duty hours for safety reasons. If an itinerary requires it, it is planned with relief crew or mandatory rest periods; safety is never compromised to meet a schedule.

Both operate under rigorous regulations. The key is to fly with certified, well-audited operators, which is precisely what we verify at Welojets before confirming any flight.

Beyond operational safety, private aviation offers discretion: private terminals, no public exposure, control over who has access to the aircraft and confidentiality regarding passengers and itineraries.

Yes. For clients with specific needs (public figures, executives, etc.) we coordinate additional privacy, access and security protocols together with the FBO and the operator.

Don't confuse commercial private aviation with flying in someone's personal light aircraft. Your charter flight is operated by a company holding an AOC: the same maintenance, training and duty-time standards as an airline, audited by the aviation authority. That's the difference that matters in the safety statistics.

Yes. We can coordinate chauffeured cars, luxury transfers or specific vehicles at both origin and destination, synchronized with the flight schedule for a door-to-door experience.

Yes. From menus from specific restaurants to dietary requirements, allergies, special celebrations or preferred drink brands. The sooner you let us know, the better we can prepare it.

For clients who require it, we coordinate complementary services such as reservations, events or logistics associated with the trip, drawing on our network of FBOs and suppliers.

Yes. We manage air logistics for artists' tours, sports teams, corporate events and large groups, including private airliners and multi-aircraft coordination when needed.

Yes. We design multi-leg, multi-city or multi-day itineraries, optimizing aircraft, positioning and timing so that everything fits your schedule and your budget.

Yes. For the last mile or destinations with no nearby runway, we can link a jet with a helicopter, creating a seamless connection all the way to your final point.

Yes. We design arrangements for recurring corporate travel: fare agreements, centralized management, reporting and tailored conditions based on the company's volume and needs.

Yes. We collaborate with family offices, luxury travel agencies and representatives (of athletes, artists, etc.), offering favorable terms and an efficient working channel for their clients.

For sports teams, weddings, tours or incentive trips we use large executive jets and VIP airliners, and the price depends on the route, the seats and the cabin configuration. Well planned, the cost per person can compete with flying the same group in business class, with a private terminal and a schedule of your own. Tell us your group and route and we'll put together a proposal.

The sector is making progress on efficiency: more modern and efficient aircraft, optimization of routes and positioning, growing use of sustainable aviation fuel (SAF) and carbon-emissions offset programs.

SAF is a fuel produced from sustainable sources that can significantly reduce net emissions compared with conventional fossil fuel, while being compatible with current aircraft.

Yes. We can advise you on carbon-offset programs to neutralize your flight's estimated footprint, contributing to certified environmental projects.

Yes. Choosing the right aircraft for the group size and distance, avoiding oversizing, and taking advantage of empty legs reduces consumption and impact per passenger.

We can incorporate efficiency and sustainability criteria into the choice of aircraft and route, and inform you about SAF and offset options when they are available for your flight.

There is public debate and the occasional proposal to tax premium aviation in EU countries, but today flying private is fully legal and activity keeps growing. The industry is moving forward in parallel with SAF (sustainable aviation fuel) and carbon offsetting, options you can add to your flight with us.

1) You give us the route, date and passengers. 2) We send you aircraft options and a quote. 3) You choose and we sign the contract. 4) You make the agreed payment. 5) We confirm the flight and FBO. 6) You fly. 7) After-sales follow-up.

We can handle the whole process remotely (web, email, phone, messaging), including the quote, contract and payment, with no need for you to travel anywhere. The service remains personalized at every step.

Yes. Before the flight you receive confirmation with the aircraft, schedule, departure and arrival FBO, crew details where applicable, and access instructions. Any change is communicated immediately.

We carry out after-sales follow-up to learn about your experience, resolve any details and have everything ready for your next flight. Your feedback helps us refine the service on future occasions.

Yes. We aim for you to have stable points of contact who know your history and preferences, so that each new booking is faster and more tailored to what you like.

By notifying your contact as soon as possible. For upcoming or in-progress flights, we offer support to reschedule, adjust timing or resolve unforeseen issues subject to operational availability.

Yes. We record relevant preferences (catering, seating, pets, regular airports, etc.) to personalize and speed up your next bookings, always respecting your privacy.

Through the website, by email or phone, and through your assigned account contact. For clients with active flights we offer priority service channels.

We quote in euros or US dollars, depending on the market and your preference. We work with banks in Europe, the United States and Latin America, and we also accept credit card. The contract details the amount, the currency and the terms before the flight is confirmed.

The immediacy exists, but behind every serious flight there's work an algorithm alone can't do: we check each aircraft's real schedule with its owner, verify airport permits and slots, the aircraft's positioning and the day's pricing. With Welojets you can request a quote online in a minute and hear back from the team in minutes, 24/7, with genuinely confirmed availability.

The AOC is the official authorization issued by a country's aviation authority allowing a company to operate commercial flights with passengers. It certifies that the operator meets strict requirements for safety, maintenance, crew training and operational procedures.

Because it guarantees that the flight is conducted within a regulated and audited framework, not on a private or informal basis. Flying with AOC operators is the foundation of a safe and legal charter, and it is a filter we apply before confirming any flight.

Welojets operates primarily as a broker with access to certified operators, and it also operates some aircraft under its own AOC. This gives us direct control over quality, availability and service standards on those aircraft.

Broadly speaking, paid charter flights are operated under commercial rules (more demanding on safety and oversight), while certain private flights of owned aircraft are governed by different rules. The charter we offer is operated under the corresponding commercial framework.

Beyond the mandatory AOC, there are recognized voluntary industry standards such as IS-BAO, and independent audits such as ARGUS or Wyvern that assess operators. They are indicators of a higher level of rigor.

It is an international best-practice standard for business aviation operations, based on safety management systems (SMS). An operator with IS-BAO has adopted safety processes above the regulatory minimum.

They are independent assessments that verify an operator's safety history, crew experience, maintenance and procedures, assigning ratings. They add an extra layer of verification when selecting an aircraft.

Yes. Before confirming a flight we check that the operator holds a valid AOC and the appropriate safety standards. It is a central part of our work as a responsible broker.

Yes. Each aircraft must hold a valid airworthiness certificate and comply with its maintenance program. Without that documentation in order, the aircraft cannot legally operate.

We simply do not use them. Our priority is the client's safety, so we rule out operators that cannot demonstrate valid certifications and satisfactory safety standards.

It's a commercial flight operated by an aircraft or pilot without an Air Operator Certificate (AOC), which is illegal and lacks the maintenance, crew and insurance guarantees of commercial air transport. The protection is simple: always insist on knowing which operator is flying and verify its AOC. At Welojets we only contract certified operators and we always tell you who operates your flight.

Clear signals: they identify the operator and the tail number before you fly, the contract details what the price includes, and the company has a verifiable track record and press coverage. Be wary of prices far below market and of payments to personal accounts. With Welojets, your payment is documented in a contract with the full breakdown of the flight.

Yes. One of the great advantages of flying private is that pets usually travel in the cabin, right beside you, with no crates in the hold and no separation. It is best to let us know when booking so we can confirm the operator's conditions.

It depends on the aircraft and the operator's policy. There is generally flexibility, but for large dogs or several pets it is best to mention it in advance so we can choose a suitable aircraft and configuration.

It usually requires a pet passport, microchip, up-to-date vaccinations (particularly rabies) and, depending on the destination country, health certificates or specific treatments. Requirements vary widely by country.

Yes. Some destinations (for example the United Kingdom and certain islands) have strict rules for animal entry, with specific treatments and timeframes. We help you identify the requirements, but compliance is the owner's responsibility.

In a private cabin it is usually not mandatory, although for takeoff and landing it may be recommended for safety. We coordinate this with the operator based on the size of the animal and the aircraft.

In many cases yes, but it requires prior coordination and, depending on the animal, special documentation and permits. Tell us the specific case and we will find the right operational solution.

Generally there is no per-seat charge as on commercial airlines, since you fly the whole aircraft. There may be additional cleaning costs depending on the operator, which we would tell you about in advance.

They usually travel without any problem in the cabin. Let us know so we can coordinate with the operator and ensure the trip is comfortable both for you and for the animal.

Yes. Private aviation is especially comfortable for families: a calm atmosphere, flexible schedules, privacy and the ability to adapt the flight to the children's pace.

It is recommended for safety, especially during takeoff, landing and turbulence. Let us know so we can coordinate the best restraint solution with the operator based on the child's age and weight.

Newborns can fly, but it is best to follow medical recommendations for very young babies. If you have any doubts about a specific situation, we will check with the operator.

Their own ID document or passport and, on international flights, whatever the destination requires. In some cases parental authorization is required, especially for minors traveling with a single parent or without them.

It is possible in certain cases, but it requires prior coordination, specific documentation and the operator's agreement. We tell you the requirements based on the route and the minor's age.

Yes. We coordinate children's menus, specific snacks and comforts designed for the little ones. The sooner you let us know, the better we can prepare it.

Private-aviation crews are accustomed to caring for families and prioritize the comfort and safety of all passengers, including the youngest ones.

Yes, within the aircraft's luggage capacity. Let us know when booking so we can make sure all the children's equipment travels without any problem.

It depends on the type and model of aircraft. Small jets have limited holds, while midsize, heavy and ultra-long-range aircraft accommodate considerably more. If you are bringing a lot of luggage, we take this into account when choosing the aircraft.

Yes. Every aircraft has a maximum weight limit combining passengers, luggage and fuel. On long flights or those with many passengers, heavy luggage can affect the planning. That is why we ask you to estimate the luggage when quoting.

Yes, it is very common. Bulky equipment (skis, golf clubs, boards, bicycles) requires choosing an aircraft with a suitable hold. Let us know the type and quantity to ensure it travels with you.

Yes. Instruments, photographic equipment or sensitive material can travel in the cabin or hold depending on their size and fragility. We coordinate their handling with special care.

Unlike commercial airlines, there are no per-bag fees, but there are physical and weight limits on the aircraft. If the volume exceeds capacity, we select a larger aircraft or adjust the planning.

Yes, and in fact the privacy and luggage control make private flying a very secure option for valuables. For artworks or special objects, we coordinate their handling and, where appropriate, additional insurance.

The transport of sporting firearms is regulated and requires permits and prior declaration. It is possible in many cases, but it must be coordinated in advance in compliance with the regulations of origin and destination.

Cargo solutions exist, but passenger charter and cargo charter operate under different frameworks. Tell us what you need to move and we will assess the best option.

Just indicate the number of bags, approximate weight and whether you are bringing bulky or special items. With that we adjust the aircraft so everything travels comfortably and safely.

A slot is permission to take off or land at an airport within a specific time window. At congested or restricted airports, it must be requested, and its availability can shape your flight's timing.

Welojets together with the operator and the handling agent. The client does not have to deal with anything: we request the necessary slots at origin and destination and coordinate the feasible timings.

We look for the closest possible window or propose an alternative airport. At very busy destinations (events, high season) it is best to book in advance to secure the desired timing.

They are authorizations that certain countries require for an aircraft to cross their airspace or land on their territory, especially on international flights. The operator processes them as part of the planning.

It depends on the country and the type of permit. Some are immediate and others require business days. That is why, on complex international routes, we recommend booking with sufficient lead time.

It is the airport provider that coordinates ground services: aircraft assistance, fuel, luggage, formalities, stairs, ramp transport and liaison with the authorities. It is key to a smooth operation.

Yes. Some airports do not allow operations during certain windows (usually nighttime) due to noise restrictions. We take this into account when planning and let you know if it affects your timing.

At major events, nearby airports run out of slots and aircraft parking. It is essential to book well in advance; the earlier you do, the more options for timing, airport and aircraft.

Yes. At very busy airports, aircraft parking space is limited and sometimes the aircraft must reposition to another base after dropping off the passengers, which can affect the planning and the cost.

It is the maximum distance it can fly without refueling, under given conditions. It determines whether a route is direct or requires a technical stop. That is why, for long flights, we select aircraft with sufficient range.

It is a refueling stop on flights that exceed the aircraft's range. It adds time to the trip, so on long crossings it is best to choose a heavy or ultra-long-range jet that can fly the route nonstop.

Because there is a maximum weight limit. On very long flights, filling the tank reduces the weight available for passengers and luggage (the payload-range tradeoff). We assess this when planning so your flight is feasible.

These are airports at high altitude and/or with high temperatures (for example in the Andes or some mountain destinations), where aircraft performance decreases. They require specific aircraft and planning; we take this into account when choosing the aircraft.

Yes. Short runways limit which aircraft can take off or land safely and with how much weight. For destinations with demanding runways (some alpine or island airports) we select aircraft capable of operating there.

Yes. Complex airports such as Courchevel, London City or some mountain airports require the crew to hold specific qualifications. We make sure the operator and crew are qualified for that destination.

Jets fly high (above commercial traffic in many cases), which usually means smoother, more direct flights, above the bad weather. Higher-category aircraft reach greater altitudes and speeds.

It varies by category: light jets are somewhat slower, while heavy and ultra-long-range jets fly at speeds close to or higher than those of a commercial airliner, reducing flight time on long routes.

We cross-reference distance, number of passengers, luggage, airport characteristics (altitude, runway) and forecast conditions. With that data we propose an aircraft that meets the mission profile with a safety margin.

Weather affects schedules, routes and, in extreme cases, the feasibility of the flight. The advantage of flying private is flexibility: the flight can often be moved earlier, delayed or diverted to avoid bad weather.

Only if conditions compromise safety. Before canceling, alternatives are assessed: changing the timing, using a nearby airport or adjusting the route. Safety always takes precedence over punctuality.

In many cases yes. By flying at high altitude, jets usually get above much of the adverse weather, which makes flights smoother than on smaller aircraft or commercial flights at lower altitudes.

The final decision rests with the aircraft commander, based on weather information, the state of the airport and the regulations. Neither the client nor the broker pressures that decision: safety rules.

If the destination airport is affected, we can wait for conditions to improve, divert to a nearby alternative airport or reschedule. We keep you informed in real time and coordinate the best logistical solution.

Yes. Planning takes into account winds, the most efficient routes and optimal altitudes to save time and fuel. On long flights, wind can have a notable impact on duration.

Often yes, one of the great advantages of flying private. If bad weather is approaching, let us know and, depending on slots and crew, we will try to bring the departure forward to avoid the disruption.

Your contact keeps you informed in real time of any change anticipated due to weather, with the available options so you can decide with the best information.

Turbulence exists as on any flight, but the ability to fly high and choose routes and altitudes helps minimize it. Crews plan to deliver the smoothest flight possible.

From large international hubs to regional airfields, mountain strips, island airports and private fields. This variety is exactly what allows you to get much closer to your real destination.

It is an airport located at high altitude or surrounded by complex terrain (such as alpine or Andean areas). They require aircraft with good performance and, at times, crews with specific qualifications.

It depends on the aircraft. Some jets and turboprops are designed for short runways, which opens up destinations that larger aircraft cannot use. We select the aircraft based on the destination runway.

Yes. Some airports specialize in business aviation, with dedicated FBOs and no commercial traffic, offering maximum speed and privacy.

We can combine the jet with a helicopter or ground transport to cover the last mile. We design the connection so you arrive as close as possible to your final point.

Functionally, for helicopters yes: they allow takeoffs and landings at points where an aircraft could not, such as city centers, resorts or yachts with a helipad. They are key for very short trips.

Some airports have special restrictions (prior permits, slots, pilot certification, aircraft-type limitations). We handle these with the operator so that your flight meets all the requirements.

Yes, it is one of the great strengths of flying private. We reach islands, nature destinations and remote places by selecting the right aircraft for the runway and distance.

We weigh proximity to your real destination, restrictions, costs, slots and convenience. Sometimes the main airport is not the optimal one, and a nearby secondary field improves the whole experience.

We can coordinate medical evacuation (MEDEVAC) flights and health transfers with specialized aircraft and teams, depending on the urgency and the patient's clinical requirements.

It is a medical evacuation flight equipped to transport patients who require care during the flight, with medical personnel and equipment on board (stretcher, oxygen, monitoring, etc.).

Yes. Let us know of any medical needs (oxygen, reduced mobility, equipment) so we can coordinate with the operator and ensure a comfortable, safe flight adapted to your situation.

Yes, by coordinating it in advance. The transport of oxygen and medical equipment has specific safety requirements that we handle with the operator before the flight.

We can select aircraft and coordinate assistance for passengers with reduced mobility, including support with boarding and deplaning at the FBO. Let us know your needs when booking.

For urgent situations, we work to mobilize the right aircraft as soon as possible. The speed depends on availability, permits and the required medical equipment, but we prioritize these cases.

Yes. Depending on the case, the flight can include a doctor and/or nurse on board, as well as accompanying family members within the aircraft's capacity.

Yes. We can coordinate repatriations between countries, arranging the aircraft, medical team, permits and the logistics at origin and destination for a safe transfer.

Very high. You use private terminals with no public exposure, you control who has access to the aircraft and you travel only with your companions. It is one of the reasons public figures and executives choose charter.

Yes. We treat itinerary, passenger and preference information with confidentiality. Discretion is a pillar of our service, especially for clients with a sensitive profile.

Only the personnel and suppliers strictly necessary to operate your flight (operator, FBO, authorities when required by law). We do not share your information with third parties outside the operation.

We apply data-protection measures in accordance with the regulations in force. Your data is used to manage your flights and improve your service, not for unrelated purposes without your consent.

Yes. For especially sensitive flights we coordinate reinforced privacy protocols with the FBO and the operator (restricted access, minimal exposure, itinerary confidentiality).

Yes. We record your preferences only to personalize and speed up your bookings, and we treat them with the same confidentiality as the rest of your information.

Flights may be subject to aviation records under the regulations, but we manage the operation seeking the greatest possible discretion within the legal framework and, where appropriate, options to limit visibility.

To the same standard of confidentiality, and where required, under specific data-protection and non-disclosure agreements tailored to the company's needs.